REFUND POLICY

STANDARD RETURN & STORE CREDIT POLICY

Loopback Apparel will gladly consider eligible returns for store credit within 14 days from the order’s delivery date.

Return requirements

• Contact loopbackapparel@gmail.com before sending a return.
• Include your order number and reason for the return.
• Items must be unworn, unwashed, undamaged and in original condition.
• Original hang tags must remain attached.
• Items should be returned in original packaging where practical.
• Packages sent without prior return approval may not be accepted.

Return shipping

Customers are responsible for return shipping costs unless the item is defective, damaged in transit or incorrect. Use a shipping method with tracking. Loopback is not responsible for returns lost or damaged in transit.

Store credit

Once an approved return is received and inspected, eligible merchandise will be issued as store credit according to the amount paid for the returned item(s), excluding original shipping charges unless otherwise required by law.

Rejected returns

Returns showing signs of wear, washing, stains, damage or missing tags may be rejected. We reserve the right to decline a return that does not meet the policy requirements.

Final sale

Final-sale merchandise is not eligible for return or exchange. Gift cards and products clearly identified as final sale at purchase are also non-returnable.

Processing time

Please allow approximately 5–7 business days after receipt for return inspection and processing. Store-credit details will be communicated by email.

POLICY CONTROL NOTE: This draft uses a 14-day store-credit model because that is the most consistent rule in the supplied return-policy material. Confirm the final commercial policy before launch.