FAQs

Loopback Apparel is a streetwear-inspired basics brand focused on substantial materials, minimalist design, relaxed fits and everyday comfort.

Loopback Apparel serves customers in the United States and may offer international shipping where available. For the most current shipping destinations, please refer to the shipping information shown at checkout.

We use high-quality fabrics selected for comfort, weight, durability and everyday wear. Exact fabric composition is provided on each product page.

Many Loopback garments are designed with an oversized, relaxed or baggy aesthetic. Please check the measurements and fit notes on each product page. If you prefer a more fitted look, sizing down may be appropriate for some styles.

We restock popular styles in limited runs when inventory becomes available. Use the “Notify Me When Available” option on the product page when offered.

Orders are generally processed within 1–2 business days. Standard US shipping is typically 3–7 business days after the order has shipped. Actual delivery times may vary by destination, carrier and seasonal conditions.

International shipping may be available to selected destinations. Available countries, shipping charges, estimated delivery times and any applicable duties or taxes are shown at checkout.

Loopback currently accepts eligible returns within 14 days of delivery. Items must be unworn, unwashed, undamaged and have their original tags attached. Returns are subject to the full Return Policy.

Machine wash cold and hang or lay flat to dry when possible. Avoid high heat because it can shrink or change the feel of cotton fabrics. Always follow the care label on the individual garment.

All prices are listed in US dollars (USD), unless otherwise stated.

Standard US shipping is generally delivered within 3–7 business days after shipment. Current shipping rates and any free-shipping offers are displayed at checkout.

Some items are released without a fixed public launch date. The best way to hear about new or limited releases is to join the Loopback newsletter and follow our social channels.

Popular styles may be restocked in limited runs. If the product page offers restock notifications, enter your email to receive an alert.

Use the measurements on the specific product page and compare them with the Loopback Size Guide. Because silhouettes can vary, product-specific measurements are the best reference.

Payments are processed through Shopify Payments and the payment methods displayed at checkout.

Yes. Orders receive tracking information once they ship. Your tracking number and tracking link are included in your shipment confirmation email.

If your order has passed its estimated delivery window, first check the carrier tracking link. If the tracking has not updated or the package has not arrived, contact loopbackapparel@gmail.com with your order number.

We do not currently offer price adjustments on previous purchases.

We cannot guarantee changes or cancellations after an order is submitted because orders may move quickly into fulfillment. Contact us as soon as possible if you need help.

Promotional-code eligibility may change during major sale periods. Any exclusions or special terms will be communicated with the applicable promotion.

For any additional questions, email loopbackapparel@gmail.com.